Your organisation has engaged Mibo to conduct our Psychosocial Risk Assessment (PRMA)…Traditionally, workplace health and safety has only been interested in preventing physical injuries. But Mibo is focused on helping organisations improve the work environment to look after your mental health and well-being too. Here are some frequently asked questions people ask about completing the assessment:
What is psychosocial health?
Psychosocial health covers the parts of your job that influence your mental health and well-being: so things like your workload and demands, your interactions with co-workers and managers, any inappropriate behaviours you experience, and the support you receive at work.
What does anonymous mean?
Anonymous means that for your workplace we are using a generic survey link where you don’t reveal any personal details like your name or email address. That way we don’t know who survey responses are coming from and therefore you can’t be identified by anyone, even Mibo health professionals.
What’s involved with doing the assessment?
You’ll receive an email including a QR code or survey link from your company. The assessment takes about 10 minutes because we want to make sure to cover all the areas that may be affecting your work experience. It’s multiple choice so super easy to answer.
What happens after the survey?
Once the assessment is closed, your company will receive group summaries from Mibo, share group insights with you, consult staff/staff representatives further, and develop action plans to address prioritised work factors. You’ll also be updated on action progress to ensure meaningful improvements are made.
I’m worried that my answers might be used to identify or assign blame to individual staff…
This is not possible because your survey responses are anonymous and only contribute to group averages.
Also, this survey does not identify individuals or assign blame. Instead it will provide insight into response patterns when there are 8 or more group members to help improve general practices that make your workplace safer and more supportive. Your organisation likely has a separate process for reporting individual complaints.
I’m worried about answering the workplace harmful behaviour questions
No problems! The section that asks about harmful behaviours is optional…
How will it benefit me?
Your participation helps create a workplace that better supports you and your teammates.
It is an opportunity for you and your co-workers to help minimise company risks, build on strengths, and create a safer, healthier and more supportive workplace. It’s your chance to directly influence the strategies developed to support all workers’ mental health and well-being.
What’s the difference between this survey and the other ones we already do?
While traditional surveys tend to explore work aspects like culture, and employee job satisfaction, engagement and morale, the Psychosocial Risk Assessment specifically examines how work factors impact staff mental health and well-being.
For example, high work demands or harassment might lead to harmful stress, while great leader support can improve well-being.
I’m tired of doing surveys and nothing changing…
This assessment is different because unlike traditional employee surveys, psychosocial risk assessments (PRMAs) focus specifically on mental health and well-being.
Also, your company is legally required to take reasonable steps to address prioritised company risk factors, then monitor and evaluate how effective those actions are. Workplace regulators may check compliance with these requirements.
Do I need to finish the complete survey in one sitting?
Yes. Since the survey is anonymous you can’t stop the survey and come back to it later. You have to complete it in one sitting…
The survey isn’t working. What should I do?
Refresh the page. If it still doesn’t work, log out and back in. If issues persist, take a screenshot of your problem if you can and report it to your direct leader or contact support at support@mibowork.com.au.
I didn’t receive the survey email. What now?
Check your spam/junk folder. If it’s not there, request another email or contact support at support@mibowork.com.au for help.
The link isn’t working. What can I do?
Refresh the page and try again. If that doesn’t fix it, reach out to your direct leader or Mibo support with a screenshot.
My answers didn’t save. Can they be restored?
Unfortunately, unsaved answers cannot be recovered.
Does the survey autosave?
Yes, your progress auto saves as you complete the survey.
If you encounter other issues, contact support@mibowork.com.au for assistance!